Monday Dec 09, 2024

Navigating Employee Relations: Insights and Trends from a Senior HR Leader in Hospitality

In this episode, Natalie Ivey “talks shop” with special guest, Michele O’Neil, the Senior Director of Work Environment with Marriott International. Michele is a seasoned veteran with over 37 years in human resource management and employee relations. Natalie discusses with Michele the current trends in employee relations, particularly in the hospitality industry.

 Key topics:

  • Allegations of harassment and bullying
  • Employees increasingly reporting issues that are increasing their anxiety and affecting their mental health
    • Managing work/life balance
  • Performance Management issues
  • Best practices in leadership to minimize the risk of employee relations’ issues
    • Consistency in enforcement of organizational policies
    • Training leaders on the ADA to ensure they understand the “dos and don’ts” when it comes to employee mental health issues
  • Core competencies that Employee Relations’ team members need to possess to be successful in navigating the current challenges in employee relations
  • Recognizing that the words “mental health” can be abused by some employees who simply don’t want to be held accountable

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Visit RPC HR for show notes and more information.

Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here:
https://tinyurl.com/y39s7n77

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